Terms of Service

Introduction

This website is operated by BRINORA FL USA LLC, doing business as Brinora (“Brinora,” “we,” “us,” or “our”).

Brinora offers this website, including its information, content, features, tools, educational books, interactive sound books, related products, and services (collectively, the “Services”), subject to your acceptance of these Terms of Service (“Terms”).

By visiting brinora.co, creating an account, placing an order, submitting content, or otherwise using the Services, you agree to these Terms and to any additional policies referenced in them, including our Privacy Policy, Refund Policy, and Shipping Policy.

These Terms apply to all website users, including visitors, customers, account holders, and individuals who submit reviews or other content.

Please read these Terms carefully. If you do not agree to them, you should not access or use the Services.

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer and sell our products.

Section 1 — Eligibility and Online Store Use

You must be at least the age of majority in your state, province, or country of residence to place an order, create a customer account, or submit personal information through the Services.

Our products may be intended for children, but our website, checkout, customer accounts, and customer-support services are intended for parents, legal guardians, educators, and other adults.

Children under 13 should not create an account, place an order, submit a review, subscribe to marketing communications, or provide personal information without the involvement of a parent or legal guardian.

You may not use the Services or our products for an unlawful or unauthorized purpose. You must not transmit malicious code, viruses, worms, or other technology intended to interfere with the Services.

A material violation of these Terms may result in suspension or termination of access to the Services.

Section 2 — General Conditions

We reserve the right to refuse or restrict access to the Services, cancel transactions, or close accounts where we reasonably believe it is necessary to:

  • Comply with applicable law;

  • Prevent fraud or abuse;

  • Protect our customers, business, or service providers;

  • Address a violation of these Terms; or

  • Manage product availability or technical limitations.

We will not exercise these rights in a manner prohibited by applicable anti-discrimination or consumer-protection laws.

You may not reproduce, duplicate, copy, sell, resell, commercially exploit, or misuse any portion of the Services without our prior written permission, except where permitted by applicable law.

Section headings are provided for convenience and do not limit or otherwise affect these Terms.

Section 3 — Product Information and Educational Purpose

Brinora sells children’s educational books, interactive sound books, and related learning products.

We make reasonable efforts to provide accurate information about each product, including:

  • Product format and dimensions;

  • Recommended age range;

  • Language and educational content;

  • Included components and accessories;

  • Charging or battery requirements;

  • Product features; and

  • Relevant use or safety instructions.

Recommended age ranges are general guidance only. A product’s suitability may depend on the child’s interests, abilities, developmental needs, and level of adult supervision.

Our products are intended to support learning and engagement, but we do not guarantee specific educational, developmental, academic, behavioral, or language-learning results.

Product descriptions and educational content are not a substitute for professional educational, medical, developmental, or safety advice.

Section 4 — Product Use and Safety

You agree to use Brinora products only as intended and in accordance with all instructions, warnings, and age recommendations supplied with the product.

Parents, guardians, and educators are responsible for determining whether a product or activity is appropriate for a particular child and for providing suitable supervision.

For interactive sound books and other products containing electronic components:

  • Use only compatible charging equipment;

  • Keep the product away from excessive heat and liquids;

  • Do not use or charge a visibly damaged product;

  • Do not modify or open electronic components; and

  • Stop using the product if it becomes unusually hot, emits an unusual odor, or shows signs of battery damage.

For books containing activities or science experiments:

  • Follow the printed instructions and safety guidance;

  • Provide appropriate adult supervision;

  • Use appropriate protective equipment when instructed;

  • Do not substitute potentially hazardous materials; and

  • Do not perform an activity that appears unsuitable for the child’s age or abilities.

Nothing in this section limits any rights or remedies relating to a defective or unsafe product under applicable law.

Section 5 — Accuracy and Timeliness of Website Information

We make reasonable efforts to keep website information accurate and current. However, occasional errors, outdated information, or omissions may occur.

General educational articles, guides, and other informational materials provided through the Services are offered for general informational purposes.

We may update, correct, or remove website content when reasonably necessary. Nothing in this section excludes responsibility that cannot legally be excluded.

Section 6 — Prices, Promotions, and Service Changes

Product prices, discounts, promotions, and availability may change without advance notice.

A price change will not affect an order that we have already accepted, except where:

  • The customer requests a change;

  • A tax or legally required charge changes;

  • The displayed price resulted from an obvious technical or typographical error; or

  • Applicable law permits the change.

Promotional offers may be subject to additional terms, expiration dates, quantity limits, or eligibility requirements displayed with the offer.

We may modify, suspend, or discontinue a product, feature, or part of the Services. These changes will not remove rights already acquired under an accepted order or applicable law.

Section 7 — Product Availability and Display

Certain products may be available exclusively online and may have limited quantities.

We make reasonable efforts to display product colors, artwork, packaging, dimensions, and features accurately. However, colors may appear differently depending on your screen, device settings, and lighting conditions.

Product packaging or minor design details may change without materially affecting the product’s essential features.

We reserve the right to:

  • Limit product quantities;

  • Limit sales by customer, household, address, geographic region, or jurisdiction;

  • Discontinue products;

  • Correct product descriptions; and

  • Decline orders that appear to be intended for unauthorized resale.

Any offer is void where prohibited by law.

Section 8 — Orders and Contract Formation

Submitting an order does not necessarily mean that we have accepted it.

After you place an order, you may receive an automated confirmation acknowledging that the order was received. A purchase contract is formed when we accept payment and confirm fulfillment or shipment, subject to applicable law.

We may reject or cancel an order before shipment for reasons including:

  • Product unavailability;

  • Pricing or listing errors;

  • Payment failure;

  • Suspected fraud;

  • Shipping restrictions;

  • Quantity limitations; or

  • Violation of these Terms.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

Section 9 — Billing and Account Information

You agree to provide current, complete, and accurate information for all purchases and customer accounts.

This includes your:

  • Name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Shipping address; and

  • Payment information.

You are responsible for reviewing your order information before completing checkout.

We may limit or cancel orders associated with the same customer account, payment method, billing address, shipping address, or household when we reasonably believe the orders involve fraud, abuse, unauthorized resale, or an obvious error.

If we modify or cancel an order, we will use the contact information provided at checkout to attempt to notify you.

Section 10 — Payments

Payments are processed through Shopify and supported third-party payment providers.

Your use of a particular payment method may also be governed by the payment provider’s terms and privacy policy.

You represent that:

  • You are authorized to use the selected payment method;

  • The billing information supplied is accurate; and

  • You authorize the applicable charges, taxes, shipping costs, and other amounts displayed at checkout.

We do not generally receive or store complete payment-card numbers.

Section 11 — Shipping and Delivery

Shipping estimates are provided in good faith but are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

  • Carrier delays;

  • Customs processing;

  • Severe weather;

  • Incorrect or incomplete addresses;

  • High order volumes;

  • Supply interruptions; or

  • Events outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

Risk of loss and legal title to products will transfer as provided by applicable law and the shipping terms displayed at checkout.

Additional information is available in our Shipping Policy.

Section 12 — Returns, Replacements, and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund & Return Policy.

Nothing in these Terms or our Refund Policy limits any mandatory rights available under applicable consumer-protection law.

Section 13 — Customer Accounts

If customer accounts are available, you are responsible for:

  • Keeping your login credentials confidential;

  • Restricting unauthorized access to your device or account;

  • Providing accurate account information; and

  • Promptly notifying us of suspected unauthorized use.

We may suspend or close an account if we reasonably believe it is being used unlawfully, fraudulently, or in violation of these Terms.

Section 14 — Optional Third-Party Tools

We may provide access to tools, integrations, or services operated by third parties.

We do not control third-party tools and cannot guarantee their availability, accuracy, security, or performance.

Your use of third-party tools is subject to the terms and privacy policies of the applicable provider. Please review those terms before using the tool.

To the extent permitted by law, Brinora is not responsible for issues caused solely by a third-party service outside our reasonable control.

Section 15 — Third-Party Links

The Services may contain links to third-party websites, social media platforms, or other online services.

Third-party websites are independently operated and may have different terms, privacy policies, and security practices.

We are not responsible for the content, accuracy, availability, or practices of third-party websites that we do not control.

A third-party link does not necessarily mean that Brinora endorses the third party or its products.

Section 16 — Reviews, Feedback, and Other Submissions

You may voluntarily submit reviews, photographs, comments, suggestions, or other content (“User Content”).

You retain ownership of your User Content. By submitting it, you grant Brinora a non-exclusive, worldwide, royalty-free license to host, reproduce, display, distribute, adapt, and use that content for operating, improving, and promoting the Services, subject to our Privacy Policy and applicable law.

You represent that:

  • You own or have permission to submit the content;

  • The content reflects your genuine experience where presented as a review;

  • The content is accurate to the best of your knowledge;

  • The content does not violate another person’s intellectual-property, privacy, publicity, or other rights;

  • The content is not unlawful, defamatory, threatening, obscene, fraudulent, or misleading; and

  • The content does not contain malicious code or undisclosed commercial advertising.

We may moderate or remove User Content that violates these Terms or applicable law.

Nothing in these Terms prohibits or penalizes you for posting an honest review, including a negative review, about Brinora or its products.

We are not required to compensate you for unsolicited suggestions or User Content unless agreed separately in writing.

Section 17 — Intellectual Property

The Services and their content—including the Brinora name, logo, product designs, book covers, illustrations, characters, text, graphics, photographs, videos, website design, and downloadable materials—are owned by or licensed to BRINORA FL USA LLC and are protected by applicable intellectual-property laws.

Except as expressly permitted, you may not:

  • Copy, reproduce, republish, distribute, sell, or commercially exploit our content;

  • Create unauthorized derivative works;

  • Remove copyright, trademark, or proprietary notices;

  • Use Brinora branding in a way that suggests sponsorship or endorsement;

  • Scrape or systematically extract website content; or

  • Reproduce our books, illustrations, pages, audio, or product designs.

You may use the website and purchased products for lawful personal, family, classroom, or educational use, subject to any additional license displayed with the product.

Purchasing a product does not transfer ownership of the intellectual property contained in that product.

Section 18 — Personal Information

Our collection, use, disclosure, and protection of personal information are governed by our Privacy Policy.

Our physical books and sound books are not designed to collect, transmit, or store children’s personal information unless expressly stated in the applicable product description.

Section 19 — Errors and Omissions

Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions;

  • Pricing;

  • Promotions;

  • Shipping charges;

  • Delivery estimates;

  • Inventory; or

  • Availability.

We may correct errors and update information at any time.

If a material error affects an order, we may contact you to confirm whether you wish to proceed under the corrected information or cancel the affected order and receive a refund.

We will not rely on this section to avoid obligations that cannot legally be excluded.

Section 20 — Prohibited Uses

You may not use the Services:

  • For an unlawful or fraudulent purpose;

  • To violate applicable laws or regulations;

  • To infringe our intellectual-property rights or the rights of others;

  • To harass, threaten, abuse, defame, intimidate, or unlawfully discriminate;

  • To submit false, deceptive, or misleading information;

  • To impersonate another person or misrepresent your identity;

  • To transmit malware, viruses, or harmful code;

  • To collect or track another person’s personal information without authorization;

  • To spam, phish, pharm, scrape, crawl, or interfere with the Services;

  • To bypass security or access controls;

  • To conduct unauthorized resale or commercial exploitation;

  • To interfere with another person’s use of the Services; or

  • For obscene, exploitative, or otherwise unlawful activity.

We may suspend or terminate access for violations of these restrictions.

Section 21 — Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and online Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free;

  • Every feature will always remain available;

  • Website information will be free from all errors; or

  • The Services will be completely immune from unauthorized access or technical failure.

Products are subject to any express warranty stated in the product description, packaging, or separate warranty documentation.

Nothing in these Terms excludes or limits:

  • Warranties that cannot legally be disclaimed;

  • Rights relating to defective, unsafe, or misdescribed products;

  • Rights under applicable consumer-protection laws; or

  • Remedies provided by our Refund & Return Policy.

Section 22 — Limitation of Liability

To the maximum extent permitted by applicable law, BRINORA FL USA LLC and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services or products.

Where legally permitted, our total liability relating to a product or transaction will not exceed the amount you paid for the product or transaction giving rise to the claim.

These limitations do not apply to liability that cannot legally be excluded or limited, including, where applicable:

  • Fraud or fraudulent misrepresentation;

  • Intentional misconduct;

  • Gross negligence;

  • Death or personal injury caused by negligence;

  • Defective-product liability;

  • Breach of mandatory statutory warranties; or

  • Mandatory consumer rights.

Different jurisdictions provide different rights. These limitations apply only to the extent permitted where you live.

Section 23 — Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless BRINORA FL USA LLC and its affiliates, officers, employees, and agents from third-party claims arising directly from:

  • Your material breach of these Terms;

  • Your unlawful misuse of the Services;

  • Your infringement of another party’s rights; or

  • User Content that you submit in violation of these Terms.

This section does not require a consumer to indemnify Brinora for Brinora’s own negligence, misconduct, product defect, or violation of law.

Section 24 — Suspension and Termination

These Terms remain effective while you use the Services.

You may stop using the Services at any time. If you have an account, you may request account closure by contacting us.

We may suspend or terminate your access if we reasonably believe that you:

  • Materially violated these Terms;

  • Used the Services unlawfully or fraudulently;

  • Created a security risk; or

  • Harmed Brinora, another user, or a third party.

Termination does not affect rights or obligations that arose before termination, including payment obligations, intellectual-property rights, disclaimers, or limitations that are intended to survive.

Section 25 — Force Majeure

To the extent permitted by law, Brinora will not be responsible for delay or failure caused by events outside our reasonable control, including natural disasters, severe weather, war, civil unrest, government action, labor disruptions, transportation interruption, carrier failure, internet outages, supply-chain interruption, or failure of third-party infrastructure.

This section does not remove any refund, delivery, or consumer rights that cannot legally be excluded.

Section 26 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed to the minimum extent necessary.

The remaining provisions will continue in effect.

Section 27 — No Waiver

Our failure to exercise or enforce a provision of these Terms does not waive our right to exercise or enforce it later.

A waiver is effective only if provided in writing by an authorized representative of BRINORA FL USA LLC.

Section 28 — Entire Agreement

These Terms, together with the policies and notices incorporated by reference, constitute the entire agreement between you and BRINORA FL USA LLC regarding use of the Services.

They replace prior communications or versions concerning the same subject matter.

Nothing in this section limits rights arising from representations or obligations that cannot legally be excluded.

Section 29 — Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Subject to applicable law, legal proceedings concerning these Terms may be brought in the state or federal courts with jurisdiction in Florida.

If you are a consumer, this section does not deprive you of mandatory protections or the right to bring a claim in another court where that right is provided by the laws of your place of residence.

Section 30 — Changes to These Terms

We may update these Terms to reflect changes to our:

  • Products or Services;

  • Business practices;

  • Service providers;

  • Security requirements; or

  • Legal and regulatory obligations.

The updated Terms will be posted on this page with a revised “Last updated” date.

Changes will apply prospectively unless otherwise permitted by law. We will provide additional notice where required.

Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Section 31 — Contact Information

Questions about these Terms should be directed to: